Small and Local Businesses

Workshop owner in an apron holding a tablet, with staff working behind him

How to get more customers for a local service business

When the work goes quiet the instinct is to try everything at once. Here is a calmer order of operations that tends to work.

Google search homepage open on a tablet on a desk beside a pen

SEO · 3 min

How long does it take to show up on Google?

Hand holding a phone with Google Maps opening, outdoors at sunset

SEO · 3 min

How to rank higher on Google Maps as a local business

Illustration of a five star customer review card with a cursor selecting it

SEO · 4 min

How to get more Google reviews, and what to do about the bad ones

Close up of the Google Maps app icon on a phone screen

SEO · 4 min

Why your business has vanished from Google Maps, and how to get it back

Illustration of a laptop showing a rising performance graph beside the letters SEO

SEO · 4 min

What is local SEO, and what does it change for a local business?

Customer smiling at her phone, with the question "How fast should you reply to enquiries?" and a 5 minute, 1 hour, 1 day timeline.

Small and Local Businesses · 3 min

How fast should you reply to a new enquiry?

Local salon owner in her shop next to the question "Why isn't my business showing up on Google?"

SEO · 3 min

Why isn't my business showing up on Google?

Website service cards for central heating, power flushing, and radiator installation with photos and call buttons

Small and Local Businesses · 3 min

How to attract new customers to your local business

Small business owner considering whether she needs a website, beside the question "Do I need a website?"

Small and Local Businesses · 3 min

Do I need a website for my business?

ChatGPT answer recommending a Brighton electrician with a Citations panel listing the business website, Checkatrade and its Google Business Profile

SEO · 3 min

Is your business showing up when people ask ChatGPT?